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How 97pk Handles Your Personal Information

Your account data, payment details, and browsing activity on 97pk are handled under a clear set of rules — what we collect, why we collect it, and how long we keep it.

Account Data ProtectedPayment Info SecuredCookie Controls AvailableData Request Support
97pk How 97pk Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to update your account details, or need to submit a data deletion request, our support team handles these directly. Responses are typically sent within one business day for account-related data queries.

Live Chat Open the chat widget from your account dashboard to reach our support team. Data and privacy queries are handled the same way as account support.
Email Support Send your data request or privacy question to our support address. Include your registered account details so we can verify your identity before making changes.
Account Settings Some data preferences — like communication opt-outs — can be managed directly from your account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on 97pk. Here is what that looks like in practice across the areas that matter most to you.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by applicable financial and legal obligations in your region.

Cookie Controls

We use session and analytics cookies. You can adjust cookie preferences through your browser settings. Disabling analytics cookies does not affect your ability to log in or make payments.

Account Security

Your account is protected with password authentication and session monitoring. If unusual access is detected, we flag the session and may prompt re-verification before allowing further activity.

Data Requests

You can request access to the personal data we hold on your account, ask for corrections, or request deletion. Contact support with your account details and we will process your request directly.

Common Questions About Your Data

Straight answers to what Pakistan account holders ask most about how their information is handled on 97pk.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, or Raast. Device and session data is also collected to secure your account and maintain platform performance.

Payment data is shared only with the relevant payment processor — JazzCash, Easypaisa, or Raast — to complete your transaction. It is not sold or passed to unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data summary within a reasonable timeframe.

Yes. Submit a deletion request through support. We will close your account and remove personal data, subject to any retention obligations under applicable financial regulations in your region.

We retain certain records for a period after account closure to meet legal and financial compliance requirements. The exact period depends on applicable local law and the type of data involved.

We use session cookies for login and analytics cookies to understand how the platform is used. You can manage or disable analytics cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.